Cyan Insurance Solutions helps clients understand Medicare, health insurance options, and how to prepare for retirement

Ken and April Finster, owners of Cyan Insurance Solutions, Inc., have been protecting the security of their clients’ current and future finances for over 16 years. The Finsters offer a wide array of services, from the many facets of financial planning to insurance solutions that encompass health, dental, vision, Medicare and life.

With two convenient locations in Fallbrook and Bonsall, the Finsters find that the local community chooses them not only for the geographic convenience, but also for the personalized service that Cyan Insurance delivers. As April explained, she is not there to just sell a product. “Ken and I both have backgrounds in education, and we feel that it is important to make sure that the client understands the system and their options within the system. As an agent, I feel that the communication shouldn’t terminate once a policy is in place. Every year, we have a follow up with each of our clients, informing them of anything new that has developed in relation to a policy or an investment. Some people are surprised to know that agents don’t charge for their services. Many of our customers even call us for physician referrals or questions about claim issues. We are always there for them.”

Cyan Insurance educates their customers in what they need to know about the product in consideration, and which options are available for their unique circumstance. “A lot of the information out there regarding Medicare plans can be overwhelming and confusing with ads from radio, television and postal mail. We developed a video series that people can access to better understand Medicare. This three to four minute series is called ‘Medicare Basics’ which can be found on Cyan Medicare Basics on Facebook and YouTube,” said April.

Cyan Insurance services not only individuals, but small businesses too. There are many varieties of packages available for companies with anywhere from one to 50 employees that offer health, vision, dental and life insurance plans. (Currently, the new definition of a small business is having at least one non-owner full-time W2 employee.) Life insurance through a group is a guaranteed issue and usually quite affordable, and the employer can benefit from tax advantages as well. These group plans are available for enrollment at any time of the year.

Ken spoke about the two types of life insurance. Term is often used for income replacement, mortgage payoff or for a college completion plan. He encouraged that if there is only one spouse bringing in the income, the other stay-at-home spouse should also obtain coverage. This is especially important for those who have roles such as home-schooling.

The second type, permanent life insurance, is often utilized for estate planning, medical expense and retirement income planning. Ken said that sometimes a client will ‘ladder’ policies, making sure coverage for the big issues is applied, and then adding a separate policy that may cost less to focus on additional areas. April added that arranging a Health Savings Account (HSA) is an excellent way to take care of possible out of pocket expenses. This tax-free avenue has been available for approximately nine years.

Although April specializes in Medicare and Ken focuses on life insurance and Social Security planning, they are both very knowledgeable about all components of the industry; notably health insurance. Much of their time has been invested attending seminars and conferences involving new laws and regulations, and April is required to be recertified every year. The Finsters are certified members for Southern California and also members of various trade groups in the county, state and nation.

Cyan is a member of both Fallbrook and Bonsall’s chamber of commerce, and Ken serves on the Fallbrook board.

To further benefit their clientele, Cyan Insurance offers workshops on Social Security and how it works. These educational classes are offered in various cities and further information can be found on their website. “One of the biggest fears of retirees is running out of funds,” said Ken. “People in their fifties and sixties are experiencing a life change, and we are there to help them learn about making sure medical expenses will be covered while assisting them in going forward with turning the pattern of growth into one of sustainability.”

To provide an example of the complexity of the Social Security system, Ken mentioned that there are 531 different ways that a married couple can claim Social Security, and each way will have a different outcome of funds.

The recent healthcare reform has made health insurance very complex, especially by linking taxes to the product. With the recent open enrollment, Cyan experienced more renewals with their clients, and because of the increase of customers at Cyan, the Finsters have hired additional client support staff to assist with billing and expediting claims.

Turning a nest egg into an income while protecting existing assets and securing insurance coverage requires experience, knowledge, and a strategic plan specific to each individual’s needs. For further information, contact Cyan Insurance Solutions, Inc. at (760) 477-7542 or visit http://www.CyanInsurance.com.