Kindness: the trademark of Village Home Care

Roman Philosopher Seneca once said, “Wherever there is a human being, there is an opportunity for kindness.”

It can easily be said that Fallbrook native Carol Stevens, founder of Village Home Care, specializes in kindness. In business since 1999, Village Home Care remains the only agency in Fallbrook that provides non-medical custodial care for those who need assistance but wish to remain in their own homes.

For over 30 years, Stevens, a Licensed Vocational Nurse (LVN), has demonstrated a distinct passion in caring for the elderly. As a result, she runs a quality agency that provides well-trained, kind caregivers who assist individuals with personal grooming, meal preparation (special diets welcome), light household duties, transportation, errands, correspondence and more. Whether a client needs to be taken to a medical or dental appointment, the beauty salon, would like to take a trip to the mall for some shopping or a local casino for a meal or a little fun, Stevens has the right person to accompany him or her!

“We have even provided caregivers as traveling companions if someone wishes to take a trip,” she said. “As a matter of fact, one of our caregivers is accompanying a client to New Orleans in a couple of weeks.”

When asked what qualities she requires in her employees, Stevens didn’t hesitate.

“To me, it’s the caring heart – the passion to want to help someone,” she said. “We want to help people stay independent and in their own homes as long as it is possible and safe.” Her staff is comprised of all local residents who want to assist clients in the Fallbrook, Rainbow and Bonsall communities. Each month, Village Home Care provides over 1,000 hours of help to local residents.

Village Home Care clients can rest assured that the agency pays all appropriate taxes, is bonded and insured, and that all employees undergo background checks. In addition, Stevens says she or another nurse is always available for guidance.

Village Home Care associates pride themselves on being good listeners and strive to help clients find solutions to questions, concerns and dilemmas.

“We have various resources we can contact in order to help our clients,” Stevens said.

If you or a family member needs a few hours of help each week on a regular basis, or if help is needed on a temporary basis, Village Home Care is glad to help.

“We also provide vacation help for those who have an elderly parent living with them or in another residence, like a guest house, on their property,” Stevens said. “We can also check on parents who are in local nursing homes or assisted living facilities.”

“Above all, we believe in kindness,” she said. While turnover is low with Village Home Care employees, Stevens said she is always willing to talk to someone who is interested in a position with the company and has the same passion for the elderly that she does.

“It’s the perfect job for retired nurses, mothers whose children are in school and qualified individuals looking for work in the evenings and on weekends,” she said.

For more information, contact Carol Stevens and Village Home Care at (760) 723-1140 Monday through Friday from 8 a.m. to 4:30 p.m. Or, e-mail [email protected].

Village Home Care does accept private long-term insurance. That does not include HMOs, Medicare or MediCal.