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Rainbow clarifies 65-day period for disconnection

The Rainbow Municipal Water District had been allowing 65 days from the presentation of a bill until a customer’s service was terminated for non-payment. Shortly after Tom Kennedy took over as Rainbow’s general manager, he began reviewing the district’s Administrative Code and found that one section stated that termination of service may occur after a period of 65 days from the presentation of a bill but that another section indicated that the allowable period was 35 days.

The Rainbow board made the sections consistent Jan. 27 with a 5-0 vote to change Administrative Code section 8.14.00 from...

 

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