Edward Jones ranks highest in investor satisfaction in a tie

FALLBROOK – Financial-services firm Edward Jones ranks highest in a tie in investor satisfaction with full-service brokerage firms, according to the J.D. Power 2015 Full Service Investor Satisfaction Study, Edward Jones announced May 20.

The study measures overall investor satisfaction with full-service investment firms based on seven factors: investment advisor, investment performance, account information, account offerings, commissions and fees, website and problem resolution.

"We believe that our strong performance is driven primarily by the relationship our financial advisors have establis...