Accident or not – if you dial 911, stay on the line

SAN DIEGO – It's a scenario that plays out hundreds of times a day across San Diego County. People call 911 and hang up. It's most likely an accident, but it's taking time away from those who really need help.

Whether it's a child playing with a phone, or someone keeping their finger on the "1" button too long, sitting with the phone in their pocket, or people calling about the same car crash and then hanging up.

If someone accidentally dials 911, they shouldn't hang up because every call that comes into the Sheriff's Communication Center is taken seriously. Under some circumstances, when ther...