American Plumbing Heating & Air Conditioning offers A+ service 24-7

Jessie Quinonez doesn’t need to brag about his company, American Plumbing Heating and Air Conditioning. Others do it for him.

American Plumbing Heating and Air Conditioning, which services North San Diego and Southwest Riverside counties, has received an A+ rating from the Better Business Bureau (BBB) for nine consecutive years.

“We also have great reviews online – Yelp, Google, and Angie’s List,” said Quinonez, who encourages people to research the family-owned business he started in 2001.

A recent peek at Yelp reviews for American Plumbing Heating and Air Conditioning revealed several five-star ratings (the site’s top score) from people who used the company in the past few months. The most recent Google reviews also gave the business a top-rating of five stars. A look at Angie’s List yielded more positive comments, such as “excellent service” and “very neat, clean and professional.”

Quinonez said the top rating from the BBB and the glowing customer reviews are simply the result of his team doing a first-class job in a professional and friendly manner.

“We do the job right the first time and we pay attention to detail,” said Quinonez. “We respect people’s homes. Basically, we treat people the way we would like to be treated. Sixty to 70 percent of our calls are repeat business and referrals.”

Quinonez added that American Plumbing Heating and Air Conditioning handles the full spectrum of residential service and repair calls.

“We have factory-trained technicians that can do anything from a small repair to a re-pipe of a house,” said Quinonez. “The same thing with HVAC (heating, ventilation, and air conditioning) – we can replenish the entire HVAC system and ducting.”

Quinonez said his technicians – all of whom passed a thorough background check that included drug testing before being hired – are constantly improving their skills.

“They go once a year to training school for code changes and things like that, and they also get refreshers on certifications that they hold,” said Quinonez.

He added that the technicians are ready to come to the rescue at any time of day or night.

“We have emergency service,” said Quinonez. “We’re standing by 24-7.”

The extra-charge for a middle-of-the-night service call? Zero. Zip.

“We charge the same rate for emergency calls as regular calls,” said Quinonez.

Quinonez grew up in Oceanside and graduated from MiraCosta College before attending schools that specialized in plumbing, heating and air conditioning. He worked for three plumbing companies – including a pair that “were pretty big” – before opening his own business and vowed that his company would always offer affordable rates.

“Some of the big companies have huge overhead,” said Quinonez. “We’re a family business and offer very reasonable rates. Compared to others, we’re very reasonable for sure.”

American Plumbing Heating and Air Conditioning provides free estimates as well as financing options. The company also offers specials, such as a “new customer discount” on select services.

American Plumbing Heating and Air Conditioning has an office in the River Village Plaza in Bonsall. For more information about the company or for service, call (760) 731-7000, (858) 759-5325, or (951) 587-6883, or visit AmericanPlumbingHvac.com.