How to deal with difficult people

Bryan Golden

Special to the Village News

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping these troublesome individuals. You can encounter them in virtually any situation.

You call your credit card company and customer service is rude. Your boss keeps changing priorities and then reprimands you for not getting things done. Someone you supervise always has an excuse for being late. You have trouble getting an insurance claim resolved. You call a government office and it’s impossible to find a person who can help you. A...