Ransomware gangs get paid off as officials struggle for fix

If your business falls victim to ransomware and you want simple advice on whether to pay the criminals, don’t expect much help from the U.S. government. The answer is apt to be: It depends.

“It is the position of the U.S. government that we strongly discourage the payment of ransoms,” Eric Goldstein, a top cybersecurity official in the Department of Homeland Security, told a congressional hearing last week.

But paying carries no penalties and refusing would be almost suicidal for many companies, especially the small and medium-sized. Too many are unprepared. The consequences could also be dire...